Purely natural Language Processing and Interaction: AI technologies, including pure language processing (NLP) and voice recognition, allow machines to be aware of and communicate with people in a far more purely natural and intuitive way. At EY, our function is developing a much better Functioning earth. The insights and expert https://www.researchgate.net/publication/390591862_The_Growing_Role_of_AI_in_CustomerService_Understanding_ConsumerPerceptions